Privacy Policy

At SunGlow Perennials, we believe that cultivating your garden should be as secure and joyful as browsing our plant collections. Just as we carefully nurture each perennial, we are committed to protecting your personal information with the same dedication and care. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, sunny-perennials.com.

1. Information We Collect

To provide you with the best gardening experience, we collect the following types of information:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details to process your order and ship your plants directly to your garden.
• Transaction Information: Details about the plants you purchase, order history, and payment method preferences.
• Technical Information: We automatically collect information about your device and browsing actions including IP address, browser type, and pages you visit on our site.
• Communications: Records of correspondence if you contact our gardening experts at [email protected].

2. How We Use Your Information

We use your information to cultivate a seamless gardening experience:

• Process your orders and deliver your carefully hand-selected plants
• Provide customer support and respond to your gardening questions
• Improve our website, plant collections, and services
• Send order confirmations and shipping updates
• With your permission, share gardening tips, seasonal planting advice, and information about new plant varieties
• Protect against fraudulent transactions and enhance security

3. Data Sharing and Disclosure

We treat your personal information like we treat our rare perennials—with careful attention and respect. We may share your information with:

• Payment Processors: Trusted partners like Visa, MasterCard, JCB, and PayPal to securely process your payments
• Shipping Providers: To deliver your plants safely to your garden
• Service Providers: Companies that help us operate our website and business (e.g., website hosting, analytics)
• Legal Requirements: When required by law or to protect our rights, customers, or business

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just as plant health is crucial to every gardener. We implement appropriate security measures to protect your information:

• All transactions are encrypted using advanced SSL technology
• We adhere to PCI-DSS standards for payment processing
• Your data is stored on secure servers with limited access
• We retain your information only as long as necessary to fulfill the purposes outlined in this policy

While we implement these safeguards, no electronic transmission or storage is 100% secure. We continuously work to enhance our security practices as technology evolves.

5. Your Rights

As a valued member of our gardening community, you have rights regarding your personal information:

• Access: You may request details about the personal information we hold about you
• Correction: You may update or correct your account information
• Deletion: You may request deletion of your personal information, subject to certain legal obligations
• Marketing Preferences: You may opt-out of marketing communications at any time
• Data Portability: You may request a copy of your data in a structured format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like many gardens use markers to identify plants, our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytical Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to display relevant gardening content and offers

You can control cookies through your browser settings. However, disabling some cookies may affect your experience on our site, particularly during the checkout process.

7. International Data Transfers

As we serve gardeners across the globe (excluding Asia and some remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information regardless of where it is processed.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us immediately.

9. Changes to This Policy

Gardens evolve with the seasons, and so does our Privacy Policy. We may update this policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date.

10. Contact Us

Thank you for trusting SunGlow Perennials with your gardening needs and your personal information. We’re committed to helping your garden—and your privacy—flourish.

Happy Gardening!
The SunGlow Perennials Team